It really is a shame to receive damaged items when they cost so much to begin with.

However, that looks like impact damage from shipping. That end could have slammed into the end of the box. If you kept the box, you most likely will see that the corrugated cardboard is flattened in that spot and the plastic wrap is abraded.

I doubt very much that such damage would have been present during Corbin's Q.C. process. Did you purchase direct from Corbin or from a distributor?

 

purchased direct from corbin, box looks perfect. it was wrapped in thick tape and heavy duty plastic and this form fitting foam stuff was shoved all over it. I am 99.99% sure that it wasn't shipping damage

 

Wow that's crazy. When I received my Corbin it had no tears or marks at all. I wonder if that did get damaged somehow during packaging or shipping....I would definitely get to the bottom of that. I'm glad it feels good and doesn't feel hard to you..Hope you enjoy it as much as I'm enjoying mine.. Also they sent me a tracking number and email confirmation for UPS when they shipped it

 

yeah, the only thing i noticed this morning on the way to work - it's a little wider, and farther back...maybe a little lower than stock all these things lead to a little less foot on the ground at stop...unless i readjust, then its about the same...and city riding when i have to stop often it kind of wears at my hip joints...but on the road it feels great, specially when i give it some throttle...really feel secure now ...i think ill get used to it and it will break in just fine....

the leather really feels fantastic and I can't believe ive been sitting on vinyl all these years

I have the dual tour; but mine was packed with nose and tail padded up in expansion foam.
No way it could get damaged in shipping.

My experience with customer service was overall good; but slow.

I wouldn't wait to contact them with the pics; but April 17 might be pretty short for a return time.

Scott

I am pretty nervous about that turnaround time myself...yeah I'm with you Scott...it wasn't shipping, but could have been during packaging or something...bottom line - this seam will tear if it isn't fixed...maybe they will send me a new seat and i can send this one back to them when i receive it

 

I have the dual tour; but mine was packed with nose and tail padded up in expansion foam.
No way it could get damaged in shipping.

My experience with customer service was overall good; but slow.

I wouldn't wait to contact them with the pics; but April 17 might be pretty short for a return time.

Scott

 

I'll add my two cents about my Corbin. Like yours, mine was not right. I ordered studs, one of which fell off when I unpacked it. There is a big wrinkle in the material only on one side. Was hoping maybe it would relax after time but no. I also paid extra for the backrest. The hole that you put the screw through to secure the backrest was not drilled correctly, meaning I couldn't secure the back rest without honing out the seat, which def made me upset. And even after carefully honing out the area for the screw, the threads on the backrest were painted over before shipping and so when I finally did get the screw to line up, it got cross threaded because of the paint material inside the threads.
And to literally add injury to insult - I can't ride more than 30 mins without a sore ass.
All I can say is quality control has gone to hell at Corbin. This is my third and last seat from them. It's going back to them for a new stud and a re-shape. That seat was way too expensive to arrive like that.

Rant over - just trying to help you feel a little better about yours, mine was worse. I'm sure they'll fix yours.

 

That is very disappointing to hear. I have a friend with a Corbin solo on his Harley and he loves it. I really like the look of the young guns seat that Corbin makes for the Vaquero. I do some very long days riding, so comfort is a major issue for me. I also don't want to be moved back further or I'll then be looking for risers. Have to keep doing some research.........

 

 

Trey, did you have to change the cables when you put the bars on or could you use the stockers?

Thanks, Keith