Hope you get a working unit this time around. Did you have to send the broken one back to them? How is the RS working out? Mine is running like a raped ape. Putting on my 16T sprocket this weekend and comparing it to the 15T sprocket. Should make the first gear a bit more usable. Everyone have a Very Happy Easter!
They did not ask me to send the broken one back so it's still in my possession.
The RS is a joy to ride and I'm looking forward to your sprocket test results. As noted earlier I may well have the ECU flashed as you did but I'm not rushing.
FYI - I returned the reduced reach seat. It was ok but because they cut down the padding on the rider portion of the seat but not the passenger portion there's a greater differential between the two sections and I found it irritated by tailbone so I sent it back.
I'm over 800 miles and had I not gotten sick recently would likely be 1,000+ already.
I may do an Easter ride as it's going to start raining this afternoon and not stop until Saturday afternoon so my riding window this weekend is shaping up to be Sunday or not at all. And of course I need o get back in the gym and out on my bicycle now that the stomach bug is gone.