Back in Late November I ordered a Reckless Fairing for my 2012 Nomad. I received it around the first of December. Everything worked as it should, I love the fairing. It has a USB port so I download my music and that keeps me entertained. One day about a month ago, I thought I would listen to a FM station. Switched over to FM, nothing. While in Sturgis I had the guys from Reckless look at it and they couldn't get it to work. So I called Debbie at Reckless. She asked where I was at as she was going to send a new radio out to me. I received it, it was all plug and play. Easy! I also got to see the inside of the fairing, how everything was put together. The attn. to details so nothing rattles in the fairing was awesome. The thing is put together very well. I guess my original point was about service. A lot of companies would tell me to call or deal with the radio munufacturer after that amount of time. As Debbie stated: "we want satisfied customers!" They do here!!!