OK.So a few months ago read about how great this ngk iridium plugs were.So being I am so cheap I look high and low for the best price.Found them at a local parts house.(it was a chain company) They said they were $6.49 each.Great,I go to pick them up. Oh sorry we don't have them in stock.But can order them and have in 5-7 days. Fine. order them and call when they get here.They did 14 days later. I go to pick up and they try to charge me $5.00 shipping on each plug.I told them what they could do with them.I could of ordered on line and had them in 3 day for that. Well they droped the shipping I payed for 2 plugs and went home. The plugs are great. The bike runs better than ever. I went on line to there main office and told them about the long wait and trying to get shipping.Felt better and just forgot about.Sunday 8:30 am the store calls.This is 2 months after I got them.They said I paid for 4 plugs and only got 2 and could come get them.I said no I paid for 2 at $6.49 each.They said they charge me to much and I still have 2 plugs to pick up.So monday I go and get 2 more plugs Free no shipping no any thing.I said thank you and went home.My lucky day!!!