My review of the Scootworks PhatRiser for Vulcan 1700 - Kawasaki Vulcan Forum : Vulcan Forums
 
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post #1 of 9 (permalink) Old 07-17-2012, 10:08 AM Thread Starter
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My review of the Scootworks PhatRiser for Vulcan 1700

My review of the Scootworks PhatRiser for Vulcan 1700…

Fit:
The fit is “okay”… but “okay” on an item of such importance, the handlebars, is less than acceptable. The bolts that go through the triple clamp don’t have a large enough diameter for the hole that they fit through, thus the risers no matter how much you tighten them will move around after you hit a few good bumps at speed. I have yet to find a way to keep my bars from going crooked after a couple hundred miles and I have to loosen the nut on the bottom and adjust them back at least once every couple of weeks so far.
The inside cut of the clamps is entirely too smooth, so I also have to loosen the clamps and adjust my bars back upward again every couple of weeks. Also completely unacceptable.

Finish:
The finish is flat black SPRAY PAINT!? The first day I installed the risers, I lightly tightened the clamps so I could adjust the bars up and down to find where I wanted them to sit “permanently”, though it’s far from permanent since they move. While adjusting them up and down, the paint started peeling off the inside cut of the clamps, thus taking some of the paint from the visible part of the risers with it. Again, completely unacceptable.

Price:
$119.95 is right up there with the rest of the ‘competition’, and if these were of any quality whatsoever that would be an acceptable price. They do not resemble anything of craftsmanship whatsoever, they simply look like someone wanted to make a quick buck and tossed a block of aluminum on the CNC machine for 15 minutes to pump out the quickest product he could without wasting too much overhead money to make them look even remotely attractive.

Overall Scootworks Review:
It took me 22 days to receive these when I ordered them, with not so much of an email from Scootworks other than the automated response from the shopping cart saying they got my money. I emailed Scootworks twice with no response before finally calling them about four days before I received the product to find out what the deal was, and getting someone on the phone was a task in itself.
Once I finally reached the owner on the phone, if I understood him correctly he explained that he doesn’t start manufacturing these risers until he has a large enough order to do so, then he starts pumping them out and sending them off for coating…which again is none other than spray paint.
Two weeks after I received the product, I finally got a reply to my original email stating it went to their junk mail folder and they were checking if I had received the product. When I responded with what I thought of the quality of their product, I once again haven’t heard a word back from them.

Summary:
I do not recommend anyone buy this product, let alone do any business whatsoever with Scootworks. Check them out on the Better Business Bureau website. I’m not the only customer who has something to say about them, and the BBB rates them with an “F” rating. Many others have had to wait sometimes months to receive a product that is supposedly in stock, and some have never received the product that Scootworks was very quick to take the money for in the first place.
This company is a joke, and does not deserve the support of the motorcyclist community.



-Duff-


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post #2 of 9 (permalink) Old 07-17-2012, 01:55 PM
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Quote:
Originally Posted by Duff View Post
My review of the Scootworks PhatRiser for Vulcan 1700…

Fit:
The fit is “okay”… but “okay” on an item of such importance, the handlebars, is less than acceptable. The bolts that go through the triple clamp don’t have a large enough diameter for the hole that they fit through, thus the risers no matter how much you tighten them will move around after you hit a few good bumps at speed. I have yet to find a way to keep my bars from going crooked after a couple hundred miles and I have to loosen the nut on the bottom and adjust them back at least once every couple of weeks so far.
The inside cut of the clamps is entirely too smooth, so I also have to loosen the clamps and adjust my bars back upward again every couple of weeks. Also completely unacceptable.

Finish:
The finish is flat black SPRAY PAINT!? The first day I installed the risers, I lightly tightened the clamps so I could adjust the bars up and down to find where I wanted them to sit “permanently”, though it’s far from permanent since they move. While adjusting them up and down, the paint started peeling off the inside cut of the clamps, thus taking some of the paint from the visible part of the risers with it. Again, completely unacceptable.

Price:
$119.95 is right up there with the rest of the ‘competition’, and if these were of any quality whatsoever that would be an acceptable price. They do not resemble anything of craftsmanship whatsoever, they simply look like someone wanted to make a quick buck and tossed a block of aluminum on the CNC machine for 15 minutes to pump out the quickest product he could without wasting too much overhead money to make them look even remotely attractive.

Overall Scootworks Review:
It took me 22 days to receive these when I ordered them, with not so much of an email from Scootworks other than the automated response from the shopping cart saying they got my money. I emailed Scootworks twice with no response before finally calling them about four days before I received the product to find out what the deal was, and getting someone on the phone was a task in itself.
Once I finally reached the owner on the phone, if I understood him correctly he explained that he doesn’t start manufacturing these risers until he has a large enough order to do so, then he starts pumping them out and sending them off for coating…which again is none other than spray paint.
Two weeks after I received the product, I finally got a reply to my original email stating it went to their junk mail folder and they were checking if I had received the product. When I responded with what I thought of the quality of their product, I once again haven’t heard a word back from them.

Summary:
I do not recommend anyone buy this product, let alone do any business whatsoever with Scootworks. Check them out on the Better Business Bureau website. I’m not the only customer who has something to say about them, and the BBB rates them with an “F” rating. Many others have had to wait sometimes months to receive a product that is supposedly in stock, and some have never received the product that Scootworks was very quick to take the money for in the first place.
This company is a joke, and does not deserve the support of the motorcyclist community.



-Duff-
I will have to agree! Took me 3 weeks to get the risers and also took me 2 weeks for someone to answer phone! Mine are polished aluminum I think the look good but you are right the design sucks. I have to loosen and re starighten them just like you do. I had rivco risers on my VTX and they were the bomb. I thnk they were actually made for my specific bike intead of one size fits all. SCOOTWORKS SUCKS imo!

2010 Voyager
Scootworks 2 inch fat risers
vance&Hines slipons
Mustang Wide Touring studded
PCV
Michelin commander 2
Ipod adapter
Titanium header wrap
8 to 12.5 inch bagger windshield
Iso grips with Rays throttle mod
Chrome rear floor board covers
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post #3 of 9 (permalink) Old 07-17-2012, 02:22 PM
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Hmmmm, guess I've been lucky. Have had my set for about a year now and have never had a problem with them. Have the polished aluminum, and they are as snug as when I installed them. Handlebars have not moved at all.

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post #4 of 9 (permalink) Old 07-17-2012, 02:37 PM
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Quote:
Originally Posted by Top K View Post
Hmmmm, guess I've been lucky. Have had my set for about a year now and have never had a problem with them. Have the polished aluminum, and they are as snug as when I installed them. Handlebars have not moved at all.
It could be your a better mechanic then me lol. I am a shade tree for sure lol

2010 Voyager
Scootworks 2 inch fat risers
vance&Hines slipons
Mustang Wide Touring studded
PCV
Michelin commander 2
Ipod adapter
Titanium header wrap
8 to 12.5 inch bagger windshield
Iso grips with Rays throttle mod
Chrome rear floor board covers
Kams Kit
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post #5 of 9 (permalink) Old 07-17-2012, 02:46 PM
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Quote:
Originally Posted by new kawi rider View Post
It could be your a better mechanic then me lol. I am a shade tree for sure lol
Same here!

'09 Kawasaki Voyager ABS
USMC 77-99
PGR
Band of Brothers USMC MRC
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post #6 of 9 (permalink) Old 07-17-2012, 09:52 PM
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I ordered overdrive pulleys from them with no problem, but tried to order risers and eventually had to cancel the order. Ended up ordering Aeromach risers for my 900 and loved them. Unfortunately Aeromach doesn't make risers for the Voyager. I'll probably just replace the bars.

perrykw AKA "Gonzo"
_____________________________________
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Yamaha Trunk Rack / Zumo 660 GPS
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post #7 of 9 (permalink) Old 07-18-2012, 12:07 PM Thread Starter
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I've got a buddy that opened up a fab shop a couple years ago inside his bike shop. Fab shop ended up outgrowing the bike shop so he bought a new building an closed down the bike shop. He hopes to eventually pick up a CNC mill, and wen he does he would like to take my Scootworks risers and my stock risers and take the measurements from the two to fabricate a riser that is worth a damn. If he does so, I'll hopefully be able to talk him in to a mass production.


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post #8 of 9 (permalink) Old 07-25-2012, 12:08 AM Thread Starter
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I also emailed this review to the owner. No apology for a crap product, no offer to make it better, no reply period.


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post #9 of 9 (permalink) Old 07-25-2012, 12:36 AM
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Quote:
Originally Posted by Duff View Post
I also emailed this review to the owner. No apology for a crap product, no offer to make it better, no reply period.
That is no surprise to me at all !

2010 Voyager
Scootworks 2 inch fat risers
vance&Hines slipons
Mustang Wide Touring studded
PCV
Michelin commander 2
Ipod adapter
Titanium header wrap
8 to 12.5 inch bagger windshield
Iso grips with Rays throttle mod
Chrome rear floor board covers
Kams Kit
new kawi rider is offline  
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