Kawasaki USA Customer Service - Kawasaki Vulcan Forum : Vulcan Forums
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post #1 of 4 (permalink) Old 08-10-2017, 01:46 PM Thread Starter
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Kawasaki USA Customer Service

I have been down a couple of weeks due a broken radiator fan motor on my 2016 Voyager. The fan was backordered with none in stock at Kawasaki or any dealers. Kawasaki USA contacted me today saying they are putting a replacement on a plane in Japan and it should be at my dealer next week. Kind of surprising that there are none to be had stateside but great customer service to move the ball forward and get me back on the road.

When the going gets weird, the weird turn pro. HST
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post #2 of 4 (permalink) Old 08-11-2017, 06:18 AM
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Well it's a Kawasaki. They don't break down as often. Now if you owned a Harley you can find parts anywhere. In fact I think Home Depot carries HD parts.
revrider and silverpugj like this.

"As long as I have the voices in my head, I'll never ride alone."

2006 Vulcan 900 classic
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post #3 of 4 (permalink) Old 08-11-2017, 08:21 AM
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Oh boy!!! Let me turn on the coffee pot! GFISH you're a riot! LOL
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post #4 of 4 (permalink) Old 08-11-2017, 12:51 PM
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Quote:
Originally Posted by GFISH View Post
Well it's a Kawasaki. They don't break down as often. Now if you owned a Harley you can find parts anywhere. In fact I think Home Depot carries HD parts.
At least in a day you are back on the road!

I enjoyed the 60,000 miles I put on my Voyager. I learned to carry duct tape, zip ties, and foam to deal with the annoying squeaks and rattles while on trips.

My Voyager left me stranded with the ignition wire shorting out under the tank, and was down for 4 months because the KACR imploded and bounced all around in the engine.

So far, with 14,000 miles on the '16 Road Glide Ultra and no issues. Also a cooler running motorcycle.

2010 Vulcan Voyager 1700 ABS, 2007 Vulcan Mean Streak 1600
2012 Concours 1400, 2011 Versys 650, 2012 KLX250S

see my garage for list of accessories
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