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Kawasaki USA Customer Service
I have been down a couple of weeks due a broken radiator fan motor on my 2016 Voyager. The fan was backordered with none in stock at Kawasaki or any dealers. Kawasaki USA contacted me today saying they are putting a replacement on a plane in Japan and it should be at my dealer next week. Kind of surprising that there are none to be had stateside but great customer service to move the ball forward and get me back on the road.
When the going gets weird, the weird turn pro. HST
Bike Of The Fall Winner 2017
Join Date: Mar 2013
Location: San Antonio, Texas
Year/Make/Model: 2006 Vulcan 900 Classic
Well it's a Kawasaki. They don't break down as often. Now if you owned a Harley you can find parts anywhere. In fact I think Home Depot carries HD parts.
"As long as I have the voices in my head, I'll never ride alone."
2006 Vulcan 900 classic
Mustang Day Tripper seat
Cobra Light Bar
Cobra Air Scoop
Cobra short sissy bar
Baron's front and rear pulley
Baron's Big and Nasty pipes
Leatherlyke hard bags
Blue Superbrites LED accent lights
Chrome Woo Loo Air Horn
Join Date: Jan 2011
Oh boy!!! Let me turn on the coffee pot! GFISH you're a riot! LOL
Join Date: May 2010
Location: Middle Tennessee
Originally Posted by GFISH View Post
I enjoyed the 60,000 miles I put on my Voyager. I learned to carry duct tape, zip ties, and foam to deal with the annoying squeaks and rattles while on trips.
My Voyager left me stranded with the ignition wire shorting out under the tank, and was down for 4 months because the KACR imploded and bounced all around in the engine.
So far, with 14,000 miles on the '16 Road Glide Ultra and no issues. Also a cooler running motorcycle.
2010 Vulcan Voyager 1700 ABS, 2007 Vulcan Mean Streak 1600
2012 Concours 1400, 2011 Versys 650, 2012 KLX250S
see my garage for list of accessories
|Thread||Thread Starter||Forum||Replies||Last Post|
|Impressive customer service!||windbreaker||Vulcan 1700||3||09-22-2013 10:25 AM|
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|Thunder BAK customer service||maxtech1||Vulcan 1700||1||09-13-2012 05:23 PM|
|Excellent Customer Service - Sena Intercoms||edmKC||General Vulcan Talk||0||12-30-2011 04:43 PM|