Thunder Mfg Still around? - Kawasaki Vulcan Forum : Vulcan Forums
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post #1 of 16 (permalink) Old 06-09-2016, 12:05 PM Thread Starter
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Thunder Mfg Still around?

Last week I ordered the 51010 air kit for my Vulcan Vaquero directly from their website. I got a receipt via email.

After a week without further word on shipment, I sent them an email with no response. I have now tried to call them for two days in a row during business hours, but no one answers. Finally, I checked my bank statement but there has been no charge.

Anyone heard anything? I hope they are still in business.

3P
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post #2 of 16 (permalink) Old 06-09-2016, 12:34 PM Thread Starter
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Ha, no sooner had I posted this than I heard back from them. All is well.
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post #3 of 16 (permalink) Old 06-09-2016, 01:55 PM
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the person at thunder at the phone needs to go to customer service training, she's horrible at answering emails and phones
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post #4 of 16 (permalink) Old 06-09-2016, 06:43 PM
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YEP....I am a dealer for Thunder and have had a few too many instances of emails and fone calls not returned. huge delays in shipping. They have good stuff but need a better managing system.

RACNRAY

"TRUE HAPPINESS IS IN THE HEART,NOT IN THE OUTSIDE FIXES!!"
WITH OVER 42 YEARS AS A MOTORCYCLE TECHNICIAN/HI-PO SHOP OWNER I AM A PURVEYOR OF FACT NOT FICTION!
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post #5 of 16 (permalink) Old 06-18-2016, 05:27 PM
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I had the same issues with Thunder MFG. I was waiting and no payment taken out. Finally got through and things started to happen. Although too late for a trip I wanted to try it out on.
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post #6 of 16 (permalink) Old 06-23-2016, 11:06 AM
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I ordered a teardrop intake thru an online store that had posted usually ships in 2-3 days, waited a week and nothing happen. called the site/store and they said " oh thunder mfg, yeah it usually takes a month or so" I told the guy very nicely WTH your site says 2-3 day. long story short it took a week and half to get my refund and I was able to pick up a used roaring toyz intake.

2016 Vaquero
Ivanized
Vance&Hines
Roaring Toyz Intake
Baron Miter Bars
Kuryakyn Iso Grips
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post #7 of 16 (permalink) Old 06-23-2016, 11:21 AM
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I see am not the only one...

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post #8 of 16 (permalink) Old 01-23-2017, 09:50 AM
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Update on an old thread.

I think they're done. The phone number listed is not in service and I drove by there this past weekend, and it looks deserted. (but lots of these smaller shops dont have much of a storefront).
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post #9 of 16 (permalink) Old 01-23-2017, 11:32 AM
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Their Website says "Sorry, the store is temporarily closed for maintenance. Please contact us if you should have any questions."

https://www.thundermfg.com/store/ind...uct_list&c=new

Jim Diebolt
2015 Vulcan 1700 Voyager ABS
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post #10 of 16 (permalink) Old 01-23-2017, 01:44 PM
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Yeah, thats been there for a while. I have a few bucks in the pocket and wanted their tornado BAK. I'll try to swing by during biz hours and check them out. My plan B is Ivan and slip ons.
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